Starting out in CX? On-demand webinar now available, providing you with an understanding of everything you need to know about Customer Experience Management.
In this not-to-be-missed webinar you'll discover:
• The evolution of CX Management
• The current CX landscape including the latest CX trends
• The challenges we can anticipate for the future
Presentered by: Ray Poynter, Chief Research Officer Potentiate Europe and Anne-Catherine Fritsch, Senior Client Service Manager, Potentiate Europe