Webinar

Introduction to CX - Europe

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Starting out in CX? On-demand webinar now available, providing you with an understanding of everything you need to know about Customer Experience Management.

In this not-to-be-missed webinar you'll discover:

• The evolution of CX Management
• The current CX landscape including the latest CX trends
• The challenges we can anticipate for the future

Presentered by: Ray Poynter, Chief Research Officer Potentiate Europe and Anne-Catherine Fritsch, Senior Client Service Manager, Potentiate Europe

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*Please note, Platform One was formerly known as Potentiate