CX Program

How well is your CX program actually performing? Take our personalized, free assessment - no credit card required.

Get your free CX scorecard

Get a free personalized, expert review of your organization's CX program

Our CX Program Scorecard is designed to help you uncover areas of opportunity in your current customer experience process. Your program will be assessed on key components like:

- Breadth of CX Program Data Collection
- Design and Methodological Considerations
- Customer Alerts and Follow Up

Click Here to Get Started

Here's how it works:

Fill Out Background Survey and Share Your Goals
Take our performance evaluation and share details about your current program (estimated time is about 20 minutes)
Our Team of CX Experts Review Your Current Program
You'll be assigned one of our in-house CX experts who will review your answers and identify areas of improvement
Use Your Results to Target Painpoints
Use the final results to see how well your CX program performs and get personalized feedback from our team

Real clients, real results

By working with Platform One's CX experts, you'll benefit from strategies that have not only enhanced customer engagement and satisfaction but also driven substantial business growth

“The service we receive is second to none, Platform One always looks at problems from different angles before providing a range of solutions.”

-Scott Pears, CEO

Have a question? Contact us: