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The Westpac Group uses the Insights Hub to integrate all Westpac’s business-critical information in one place, freeing up the Insights team to make more informed decisions.

Key Results

  • Saved 65 hours per week searching for research.
  • ROI estimated at between 5-10x the investment
  • Up to 1,800 people can  now access 1500+ pieces of data and insight
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“The Insights Hub has delivered for our team, it has improved the awareness of Insights across the group to a point that we now have users of research that we didn’t even know previously, asking for training on how to use The Hub and instead of commissioning more and more research they are taking time to look at the knowledge we already have and building on the learning”
Theresa Roiniotis
Chapter Lead, Research & Design
Westpac Is Australia's first bank and oldest company and provides a broad range of consumer, business and institutional banking and wealth management services through a portfolio of financial services brands and businesses.
Financial Services
Australia & New Zealand
Business Type
B2C & B2B
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