Carsales uses contextualization and segmentation to fine-tune the seller experience.
8 internal teams leverage community insight
25% decreased distribution costs
democratisation of insight
“Having a readily engaged group of members to test campaigns has been invaluable... and is helping us shape an exceptional end-to-end customer experience.”
Chief Customer Officer
carsales.com Ltd is the largest online automotive, motorcycle and marine classifieds business in Australia. Attracting more Australians interested in buying or selling cars, motorcycles, trucks, caravans and boats than any other classified group of websites.